Privacy Policy

Privacy Policy — Baba Emma’s

Effective date: February 3rd, 2026
Last updated: n/a

Privacy at a glance

• We collect info you choose to share (like contact details and order info) plus basic website/device data.
• We use it to run our business (orders, customer service), improve our site, and communicate with you.
• We don’t sell your personal information in the ordinary sense of “selling customer lists.”
• We share info only with service providers who help us operate (payments, delivery, hosting, analytics), and as required by law.

1) Who we are

This Privacy Policy explains how Baba Emma’s (“Baba Emma’s,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or interact with our website at babaemmas.com (the “Site”) and related services.

     Contact:
    Email: Hello@babaemmas.com
    Phone: 412-420-0796

2) What information we collect

A. Information you provide to us

Depending on how you use the Site, we may collect:

• Contact information (name, email, phone number)
• Order and transaction details (items purchased, preferences, delivery/pickup details, order notes)
• Payment information (handled by a payment processor—see “Payments” below; we typically do not store full card numbers)
• Account information (if you create an account): username, password, and related settings
• Messages and requests (when you contact us, leave feedback, submit forms, or request support)
• Marketing preferences (newsletter sign-ups, opt-ins/opt-outs)

B. Information collected automatically

When you visit our Site, we (and our service providers) may automatically collect:

• Device and usage data (IP address, browser type, pages viewed, time on site, referring links)
• Cookies and similar technologies (see “Cookies & analytics”)

C. Information from third parties

We may receive information from:

• Payment processors (confirmation of payment status)
• Ordering/delivery platforms (if you order through third-party services)
• Marketing/analytics providers (aggregate reports and site performance metrics)

3) How we use your information

We use information to:

• Process orders and provide services (pickup/delivery coordination, confirmations, receipts)
• Provide customer support and respond to requests
• Operate and improve the Site (performance, troubleshooting, analytics)
• Send communications (order updates, service messages, and—if you opt in—promotions/newsletters)
• Maintain security and prevent fraud
• Comply with legal obligations and enforce our terms/policies

4) How we share your information

We may share information in these situations:

A. Service providers

We share information with vendors who help us run our business, such as:

• Website hosting and infrastructure
• Payment processing
• Online ordering and delivery tools
• Email/SMS communication tools
• Analytics and site monitoring

These providers are permitted to use your information only to perform services for us.

B. Legal and safety

We may disclose information if needed to:

• Comply with law, regulation, legal process, or government requests
• Protect the rights, safety, and security of customers, employees, and our business
• Detect, prevent, or address fraud, misuse, or security issues

C. Business changes

If we’re involved in a merger, acquisition, financing, reorganization, or sale of business assets, information may be transferred as part of that transaction.

5) Payments

If you make purchases through the Site, payments are processed by a third-party payment processor (for example: Square). Your payment details are handled according to the processor’s policies. We may receive limited details (like payment confirmation and transaction IDs) to complete your order and provide support.

6) Cookies & analytics

We may use cookies and similar technologies to:

• Remember preferences
• Understand how visitors use the Site
• Improve performance and user experience

You can control cookies through your browser settings. If you disable cookies, parts of the Site may not work properly.

We use analytics tools such as GoDaddy to understand Site usage.

7) Your choices

You can:

• Opt out of marketing emails using the unsubscribe link in our messages
• Request changes to your contact info by contacting us
• Control cookies through browser settings

You may request access to, correction of, or deletion of certain information by contacting Hello@babaemmas.com. We’ll respond within a reasonable timeframe and may need to verify your request.

8) Data retention

We keep personal information only as long as needed to:

• Fulfill orders and provide services
• Maintain records for legitimate business purposes
• Comply with legal and accounting requirements
• Resolve disputes and enforce agreements

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we can’t guarantee absolute security.

10) Children’s privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact Hello@babaemmas.com and we will take appropriate steps.

11) Third-party links and services

Our Site may link to third-party websites or services (including ordering/delivery platforms). Their privacy practices are governed by their own policies—not ours.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when it was most recently revised. Changes take effect when posted on this page.

13) Contact us

Questions or requests? Contact:
    Baba Emma’s
    Email: Hello@babaemmas.com
    Phone: 412-420-0796